The Call Centre will be closed for the Christmas Holiday period from:
4:00 PM Friday 22/12/23, re-opening 8:00 AM Wednesday 27/12/23.
It will close again over the New Year period from:
4:00 PM Friday 29/12/23, re-opening 8:00 AM Tuesday 2/1/24.
Online and Phone self-service options are available 24/7.
Southern Cross Media and Imparja are broadcasting the full range of digital commercial television channels (with programming from the 7, 9 and 10 networks).
VAST™ also provides channels from ABC and SBS.
The local news content from regional broadcasters is also available on dedicated local news channels exclusive to VAST™.
Anyone wishing to access VAST™ will need to purchase a VAST™ approved satellite set-top box and a satellite dish of at least 65cm diameter. Access to this new satellite service is managed by a smart card which is supplied with the satellite set-top box. To access VAST™ you will need to register your details including your address, reception location and smart card number to enable access.
Listed below are the Manufacturers of the Certified VAST™ decoders / set-top boxes. Please note the VAST™ Call Centre does not supply or repair decoders. For all warranty or repairs related to decoders, please contact the decoder manufacturer, or your local installer or retailer.