The Call Centre will be closed for the Christmas Holiday period from:
4:00 PM Friday 22/12/23, re-opening 8:00 AM Wednesday 27/12/23.
It will close again over the New Year period from:
4:00 PM Friday 29/12/23, re-opening 8:00 AM Tuesday 2/1/24.
Online and Phone self-service options are available 24/7.
Traveller's can use this page to renew their Temporary Reception Certificate.
Your name and smart card number must be entered for verification.